Privacy policy

This Privacy Policy describes how we collect, use, store, and protect your personal information when you visit or make a purchase from our website. By accessing aureaxiom.com, you agree to the terms outlined in this policy.

1. Information We Collect

We collect the following personal information to provide and improve our services:
  • Contact Information: Name, email address, phone number, shipping address, billing address.
  • Order Information: Products purchased, order history, payment details (we do not store full credit card information).
  • Account Information: Username, password, saved addresses, wishlist items.
  • Browsing Data: Device type, IP address, browser type, pages viewed, time spent, and shopping cart activity.
  • Communication Data: Messages sent to our customer support, feedback, and reviews.

2. How We Use Your Information

We use your information only for legitimate business purposes:
  • Process and fulfill your orders, including shipping and delivery.
  • Communicate about order status, updates, and customer support.
  • Improve website functionality, product selection, and user experience.
  • Send marketing communications (you may opt out at any time).
  • Prevent fraud, verify identity, and ensure website security.
  • Comply with legal obligations.

3. Information Sharing & Disclosure

We do not sell, rent, or trade your personal information to third parties for commercial purposes.
We may share your data only in these cases:
  • With trusted service providers (payment processors, shipping carriers, hosting platforms) to fulfill orders.
  • When required by law, regulation, or legal request (e.g., court order, government inquiry).
  • To protect our rights, property, safety, or the safety of others.
  • In connection with a business transfer (e.g., merger, acquisition) with proper data protection.

4. Data Security

We take reasonable and appropriate measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.
  • Secure server encryption
  • Secure payment processing via third‑party providers
  • Limited internal access to sensitive data
  • Regular security reviews
While we strive to protect your data, no electronic storage or transmission is 100% secure.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal data:
  • Access the information we hold about you
  • Correct inaccurate or incomplete data
  • Request deletion of your personal data
  • Withdraw consent for data processing
  • Opt out of marketing communications
  • Object to automated decision‑making
To exercise these rights, contact us at:
Email: haoxinbusiness@outlook.com

6. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, remember preferences, and analyze traffic.
You can disable cookies in your browser settings, but some website features may not work properly.

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

8. International Data Transfers

Your information may be transferred to and processed in countries outside your own, including China and the United States. We ensure adequate protection for all international data transfers.

9. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will be posted on this page with a revised “Last Updated” date. Continued use of the website after changes constitutes acceptance.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact:
Chongqing Haoxinhua Trading Co., Ltd.
Address: No. 19-24, 1st Floor, Building 15, No. 53 Airport Road, Zhoubai Street, Qianjiang District, Chongqing, China
Phone: 13023685479
Email: haoxinbusiness@outlook.com
Website: https://aureaxiom.com/